Effective Date: 01-12-2024

True Damage Care (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose information about you when you access and use our website, mobile application, and other online services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information to provide better services to our users. This includes:

1.1 Personal Information
When you register with True Damage Care, we may collect personal information such as your name, email address, phone number, and payment information.

1.2 Device Information
We may collect information about your mobile device, such as device ID, type, operating system, and network information, when you register a device for coverage.

1.3 Usage Data
We collect information on how you access and interact with our Services, including pages visited, features used, and time spent on each page.

1.4 Location Data
With your permission, we may collect and use location data from your mobile device to enhance and customize your user experience. You can enable or disable location services at any time through your device settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services
• Process transactions and manage payments
• Improve, personalize, and expand our Services
• Communicate with you, including sending service-related updates, offers, and promotional materials
• Respond to customer inquiries and provide customer support
• Analyze usage patterns to enhance our Services

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• With Service Providers: We may share your information with third-party service providers who help us operate our Services.
• For Legal Requirements: We may disclose your information to comply with legal obligations or protect the rights, property, and safety of True Damage Care, our users, or others.
• In the Event of a Merger or Acquisition: Your information may be transferred to a successor organization in the event of a merger, acquisition, or other business restructuring.

4. Security of Your Information

We use industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information, including:

• Access and Update: You can access and update your personal information by logging into your account.
• Data Portability: Request a copy of your personal data in a commonly used format.
• Delete or Restrict Processing: Request deletion or restriction of your data under certain circumstances.

If you wish to exercise these rights, please contact us at [support@truedamagecare.com].

6. Cookies and Tracking Technologies

Our Services may use cookies and similar technologies to improve your experience. You can choose to set your browser to refuse cookies, but this may limit your ability to use certain features of our Services.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

True Damage Care
Email: [support@truedamagecare.com]
Address: PLOT NO 56, KAMALANAGR BUS STOP, NEAR CENTRAL BANK OF INDIA, VANASTHLIPURAM , HYDERABAD 500070