Effective Date: 01-12-2024

Welcome to True Damage Care! By using our website, mobile application, or services, you agree to the following terms and conditions. Please read them carefully before accessing or using our services.

1. Definitions

• “We,” “us,” or “our” refers to True Damage Care.
• “You” or “user” refers to mobile shop owners, customers, or anyone accessing our services.
• “Services” refers to device protection plans, claim processing, and related features provided by True Damage Care.

2. Eligibility

• To use our services, you must be a registered mobile shop or authorized user.
• By registering with us, you confirm that all information provided is accurate and up-to-date.

3. Subscriptions

• Our services are available through subscription plans, which must be purchased in advance.
• Subscription plans are valid for the specified period and are non-refundable.

4. Device Registration

• Shop owners are responsible for registering devices accurately through the True Damage Care app.
• Device details, including photos and descriptions, must be provided at the time of registration.
• Misrepresentation of device information may result in cancellation of coverage.

5. Claims Process

• Claims can be submitted through the app for registered devices only.
• Approval or rejection of claims will be at the sole discretion of True Damage Care based on the terms of the protection plan.
• Claims may require additional documentation or proof as requested by our team.

6. User Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to misuse our platform, including attempting unauthorized access or sharing false information.

7. Limitation of Liability

• True Damage Care is not liable for:
  • Indirect, incidental, or consequential damages arising from the use of our services.
  • Loss or theft of devices.
  • Claims rejected due to user negligence or non-compliance with our terms.

8. Suspension or Termination

• We reserve the right to suspend or terminate your account for violations of our terms or misuse of our services.

9. Intellectual Property

• All content on our website and app, including logos, graphics, and software, is the property of True Damage Care.
• Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

10. Privacy Policy

• Your use of our services is also governed by our Privacy Policy.
• By using our platform, you consent to the collection and use of your information as outlined in our Privacy Policy.

11. Governing Law

• These Terms and Conditions are governed by the laws of [Insert Jurisdiction].
• Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert City/State].

12. Changes to Terms

• We reserve the right to update or modify these terms at any time.
• Continued use of our services after changes are made constitutes your acceptance of the updated terms.

13. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us:
Email: support@truedamagecare.com
Phone: +919111639333, 9111649333
Address: PLOT NO 56, KAMALANAGR BUS STOP, NEAR CENTRAL BANK OF INDIA, VANASTHLIPURAM , HYDERABAD 500070